At Mother-Naked, we are committed to delivering your favorite beauty products wherever you are. Below, you'll find all the details about our shipping process.

 

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1. Processing Time

  - Orders are processed within 1–2 business days (excluding weekends and public holidays).

  - You will receive an email notification once your order has been shipped.

 

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2. Shipping Rates & Delivery Estimates

Shipping costs are calculated at checkout based on your location.

 - Domestic Shipping (Egypt): Estimated delivery time is 2–5 business days.

 - International Shipping: Estimated delivery time is 7–14 business days, depending on your location and customs clearance.

 

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3. International Shipping

We proudly ship worldwide! However, please note:

International orders may be subject to customs fees, duties, or taxes, which are determined by your country and must be paid by the recipient.

Delivery times may vary due to customs processing in your country.

 

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4. Order Tracking

Once your order is shipped, you’ll receive a tracking number via email so you can follow your package’s journey.

 

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5. Shipping Delays

While we aim for timely delivery, delays may occur due to factors beyond our control, such as:

 - Carrier disruptions

 - Customs clearance

 - Weather conditions

If your order is delayed, we will do our best to keep you informed.

 

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6. Damaged or Missing Items

If your package arrives damaged, incomplete, or incorrect, please contact us at [email protected] within 48 hours of receiving it. Provide your order number, photos of the items, and a brief description of the issue.

 

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7. Returns

For information on returns, please refer to our Return Policy.

 

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8. Questions About Shipping?

If you have any questions or concerns regarding your shipment, contact us:
Email: [email protected]

 

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Thank you for choosing Mother-Naked. We’re excited to ship beauty, confidence, and self-care directly to you—no matter where you are!