Returns

Return Policy

At Mother-Naked, we want you to love your purchase! If for any reason you’re not satisfied, our return policy ensures a smooth and hassle-free process.

1. Return Window

We have a 15-day return policy, meaning you have 15 days from the date you receive your item to request a return.

2. Eligibility for Returns

To qualify for a return:

- Items must be in the same condition you received them: unused, unopened, with tags, and in the original packaging.

- You must provide the receipt or proof of purchase.

Please note: Items returned without prior authorization will not be accepted.

3. How to Start a Return

1. Contact us at [email protected] to initiate a return request.

2. Once your return is approved, we’ll provide you with a return shipping label and clear instructions on how to send back your item.

3. For any questions about the return process, feel free to reach out to us!

4. Damages & Issues

We take great care in ensuring the quality of our products. However, if you:

- Receive a damaged or defective item

- Were sent the wrong item

Please contact us immediately at [email protected] so we can address the issue promptly and make it right.

5. Non-Returnable Items

Certain items cannot be returned, including:

- Personal care products (for hygiene and safety reasons)

- Custom or personalized items

- Sale items or gift cards

If you’re unsure whether your item qualifies for a return, don’t hesitate to reach out to us.

6. Exchanges

Need a different product? The quickest way is to:

1. Return the original item.

2. Place a new order for the desired item once your return is accepted.

7. Refunds

- After receiving and inspecting your return, we will notify you of the approval status.

- If approved, your refund will be issued to your original payment method.

- Please note that processing times may vary depending on your bank or credit card provider.

8. Questions?

For any inquiries about returns, email us at [email protected]. We’re here to help!